Bu99 Privacy Policy — Your data is protected

Welcome to bu99. Our privacy policy explains how we collect, store, process, and protect your personal data. By using the bu99 website or mobile app, you agree to the terms of this privacy policy.

We believe privacy is a fundamental right for every user. That is why bu99 takes the utmost care in safeguarding your personal data. Our privacy policy is built in compliance with international data protection standards and applicable local law.

This policy applies to bu99's website, mobile app, live chat service, and all your interactions with bu99. If you do not agree with any part of this privacy policy, please refrain from using bu99.

Bu99 collects certain information to deliver its services. This data is used to manage your account, process payments, and ensure a safe gaming experience.

Personally Identifiable Information

• Full name and date of birth
• Email Address & Mobile Number
• Residential Address
• National ID or passport number (for KYC verification)
• Photos & ID Document Scans

Financial Information

• BKash, Nagad, or Rocket account number
• Bank account details (where applicable)
• Deposit & Withdrawal History
• Transaction date, time & amount

Technical Information

• IP Address & Device Information
• Browser type and operating system
• Login Time & Session Details
• Gaming Activity & Betting History

How We Collect Your Data

Bu99 uses collected data solely for specific, legitimate purposes. Our privacy policy ensures no information is used unnecessarily or without authorization.

Primary Use

• Account creation, management, and verification.
• Processing deposits and withdrawals.
• Providing bonuses and promotions.
• Providing customer service and support.
• Detecting and preventing fraud and fraudulent activity.

Legal Obligation

• Compliance with Anti-Money Laundering laws.
• Reporting to licensing authorities.
• Providing information required by tax authorities.
• Compliance with lawful directives from courts or investigative authorities.

Service Improvement

• Personalizing the platform experience.
• Developing new games and features.
• Resolving technical issues.
• Improving security measures.

Bu99 does not sell, rent, or disclose your personal data to third parties for commercial purposes. In specific circumstances, limited information may be shared.

Authorized Data Sharing

• Payment Processor: With bKash, Nagad, and banks to process transactions.
• KYC Provider: With authorized institutions for identity verification.
• Game Provider: Minimum data necessary for the operation of third-party games.
• Legal Authorities: In response to lawful orders from a court or investigative authority.
• Security Partner: For prevention of fraud and cyberattacks.

International Data Transfers

Bu99 may store data on international servers in some cases. Where this occurs, we ensure the relevant country complies with international data protection standards and that your information remains fully secure.

Bu99's website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

Cookie Types

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your preferences and language settings.
• Analytics Cookie: Collects platform usage statistics.
• Security Cookie: Used to detect fraudulent activity.

Cookie Management

You can delete or disable cookies through your browser settings at any time. Please note that disabling essential cookies may cause some bu99 features to not function properly.

Bu99 uses industry-leading technical measures to keep your data secure. Our privacy policy ensures your information remains safe and protected at all times.

Technical Security Layers

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Two-Factor Authentication (2FA): Extra security layer for account login.
• Regular Security Audits: Regular verification by external experts.
• Data Backup: Regular backups stored in a secure location.
• Access Control: Only authorized personnel may access specific data.

What to Do in Case of a Data Breach

In the event of a data breach, bu99 will notify affected users as quickly as possible and take the necessary steps to address the situation. Regulatory authorities will also be informed as required by applicable law.

Under bu99's privacy policy, you have several important rights over your own data. These rights are recognized under international data protection law.

Right to Access Your Data

You can request a copy of all data we hold about you at any time. bu99 will fulfill this request within 30 business days.

Right to Rectification

If your account contains incorrect or outdated information, you can request a correction. Updates will be made promptly.

Right to Erasure

In certain circumstances, you may request that your personal data be deleted. However, some data may need to be retained for a specified period due to legal obligations.

Right to Object to Processing

You may object to the use of your data for marketing or personalized advertising. bu99 respects and honors such requests.

• Right to Data Portability — the right to receive your data in a machine-readable format.
• Right Against Automated Decision-Making — the right not to be subject to decisions made solely by algorithms.
• Right to Withdraw Consent — the right to withdraw your consent at any time.

Bu99 retains your data only for as long as necessary. After account closure, certain information may be kept for a defined period to meet legal obligations.

Bu99 strictly prohibits account registration or data collection from anyone under 18. Protecting minors is one of our highest priorities under our privacy policy.

Date of birth is verified at registration, and age is confirmed through the KYC process. If a user registers with an incorrect age, the account will be suspended and all transactions reversed.

Bu99 reserves the right to update or amend this privacy policy as needed. Any changes will be clearly posted on the website, and registered users will be notified of significant updates.

Continued use of bu99 after any changes takes effect constitutes acceptance of the updated Privacy Policy. The policy date will always be displayed at the top of the page.